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Darktrace’s Detection of a Large-Scale Account Hijack that Led to a Phishing Attack

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19
May 2023
19
May 2023

Introduction 

As malicious actors across the threat landscape continue to take advantage of the widespread adoption of Software-as-a-Service (SaaS) platforms and multi-factor authentication (MFA) services to gain unauthorized access to organizations’ networks, it is crucial to have appropriate security tools in place to defend against account compromise at the earliest stage.

One method frequently employed by attackers is account takeover. Account takeovers occur when a threat actor exploits credentials to login to a SaaS account, often from an unusual location where the genuine actor does not usually login from. 

Access to these accounts can be caused by harvesting credentials through phishing emails and password spray attacks, or by exploiting insecure cloud safety practices such as not having MFA enabled on user accounts, requiring only user credentials for authentication. Once the integrity of the account is compromised, the threat actor can conduct further activity, such as delivering malware, reading and exfiltrating sensitive data, and sending out phishing emails to harvest further internal and external user credentials, repeating the attack cycle [1,2]. 

In early 2023, Darktrace detected a large-scale account takeover and phishing attack on the network of a customer in the education sector that affected hundreds of accounts and resulted in thousands of emails being forwarded outside of the network. The exceptional degree of visibility provided by Darktrace DETECT™ allowed for the detection of adversarial activity at every stage of the kill chain, and direct support from the Darktrace Analyst team via the Ask the Expert (ATE) service ensured the customer was fully informed and equipped to implement remedial action. 

Details of Attack Chain

Darktrace observed the same pattern of activity on all hijacked accounts on the customer’s network; login from unfamiliar locations, enablement of a mail forwarding rule that forwards all incoming emails to malicious email addresses, and the sending of phishing emails followed by their deletion. 

Figure 1: Timeline of attack on hijacked SaaS accounts.

Initial Access

Darktrace DETECT first detected anomalous SaaS activity on the customer environment on January 14, 2023, and then again on February 3, when multiple SaaS accounts were observed logging in from atypical locations with rare IP addresses and geographically impossible travel timings, or logging in whilst the account owner was active elsewhere. Subsequent investigation using open-source intelligence (OSINT) sources revealed one of the IP addressed had recently been associated with brute-force or password spray attempt.

This pattern of unusual login behavior persisted throughout the timeframe of the attack, with more unique accounts generating model breaches each day for similarly anomalous logins. As MFA authentication was not enforced for these user logins, the initial intrusion process was enabled by requiring only credentials for authentication.

Sending Emails 

The compromised accounts were also seen sending out emails with the subject ‘Email HELP DESK’ to external and internal recipients. This was likely represented a threat actor employing social engineering tactics to gain the trust of the recipient by posing as an internal help desk.

Mail Forwarding

Following the successful logins, compromised accounts began creating email rules to forward mail to external email addresses, some of which were associated with domains that had hits for malicious activity according to OSINT sources [3].

  • chotunai[.]com
  • bymercy[.]com
  • breazeim[.]com
  • brandoza[.]com

Forwarding mail is a commonly observed tactic during SaaS compromises to control lines of communication. Malicious actors often attempt to insert themselves into ongoing correspondence for illicit purposes, such as exfiltrating sensitive information, gaining persistent access to the compromised email or redirecting invoice payments. 

Email Deletions

Shortly after the mail forwarding activity, compromised accounts were detected performing anomalous email deletions en masse. Further investigation revealed that these accounts had previously sent a large volume of phishing emails and this mass deletion likely represented an attempt to conceal these activities by deleting them from their outboxes.

On February 10, the customer applied a mass password reset on all accounts that Darktrace had identified as compromised and provisioned, privileged accounts with MFA. They have indicated that those measures successfully halted the compromise, addressing the initial point of entry.  

Darktrace Coverage

Using its Self-Learning AI, Darktrace effectively demonstrated its ability to detect unusual SaaS activity that could indicate that an account has been hijacked by malicious actors. Rather than relying on a traditional rules and signature-based approach, Darktrace models develop an understanding of the network itself and can instantly recognize when a compromised deviates from its expected pattern of life.

Figure 2: Detection of unusual SaaS activity on hijacked SaaS account.

Initial Access

Initial access was detected by the following models:

  • Security Integration / High Severity Integration Detection  
  • SaaS / Unusual Activity / Activity from Multiple Unusual IPs 
  • SaaS / Access / Unusual External Source for SaaS Credential Use 
  • SaaS / Compromise / Login From Rare Endpoint While User Is Active 

Initial access was also detected by the following Cyber AI Analyst Incidents:

  • Possible Hijack of Office365 Account 

The model breaches and AI Analyst incidents detected logins from 100% rare external IP addresses in conjunction with a lack of MFA usage, as depicted in Figure 3.

Figure 3: Breach log showing initial detection of a SaaS login from a 100% rare IP where MFA was not used.
Figure 4: Initial detection of unusual SaaS activity visualized in Darktrace's SaaS console.

Mail Forwarding

Mail forwarding was detected by the following models:

  • SaaS / Admin / Mail Forwarding Enabled 

Compromised accounts were largely detected configuring mail forwarding rules to external email addresses, ostensibly to establish persistence on the network and exfiltrate sensitive correspondence.

Figure 5: The enablement of mail forwarding was detected as 100% new or uncommon for the account in question.

Mass Email Deletion

Mass email deletion was detected by the following models:

  • SaaS / Compromise / Suspicious Login and Mass Email Deletes 
  • SaaS / Resource / Mass Email Deletes from Rare Location 
Figure 6: Compromised account deleting phishing emails it had previously sent from the outbox.

Darktrace detected accounts performing highly anomalous mass email deletions from rare locations. The actors deleted the email “Email HELP DESK” which was later confirmed as being the primary phishing email used in the attack. Deletions were observed on compromised accounts’ outboxes, presumably to conceal the malicious activity.

Darktrace also detected this linked pattern of activity in sequential models such as: 

  • SaaS / Compromise / Unusual Login, Sent Mail, Deleted Sent
  • SaaS / Compromise / Suspicious Login and Mass Email Deletes 

Ask the Expert

The customer used the ATE service to request more technical information and support concerning the attack. Darktrace’s 24/7 team of analysts were able to offer expert assistance and further details to assist in the subsequent investigations and remediation steps. 

Further Detection and Response  

Unfortunately, the customer did not have Darktrace/Email™ enabled at the time of the attack. Darktrace/Email has visibility over inbound and outbound mail-flow which provides an oversight on potential data loss incidents. In this case, Darktrace DETECT/Email would have been able to provide full visibility over the phishing emails sent by the compromised accounts, as well as the attackers attempts to spoof an internal helpdesk. Further to this, the new Analysis Outlook integration helps employees understand why an email is suspicious and enables them report emails directly to the security team, which helps to continuously build user awareness of phishing attacks. 

Darktrace/Email also enhances Darktrace/Network™ detections by triggering ‘Email Nexus’ models within Darktrace/Network, where malicious activity is detected across the digital estate, correlating moving from SaaS compromised logins to mass email spam being sent out by compromised users

Figure 7: Email Nexus models within the Darktrace/Network enhanced by Darktrace/Email

Darktrace RESPOND™ was not enabled on the customer environment at the time of the attack; if it were, Darktrace would have been able to autonomously take action against the SaaS model breaches detecting across multiple of the kill chain. RESPOND would have disabled the hijacked accounts or force them to log out for a period of time, whilst also disabling the inbox rules that had been established by malicious actors. This would have given the customer’s security team valuable time to analyze the incident and mitigate the situation, preventing the attack from escalating any further. 

Conclusion

Ultimately, Darktrace demonstrated its unparalleled visibility over customer networks which allowed for the detection of this large-scale targeted SaaS account takeover, and the subsequent phishing attack. It underscores the importance of defense in depth; critically, MFA was not enforced for this environment which likely made the targeted organization far more susceptible to compromise via credential theft. The phishing activity detected by Darktrace following this account compromise also highlights the need for email protection in any security stack. 

Darktrace’s visibility meant allowed it to detect the attack at a high degree of granularity, including the account logins, email forwarding rule creations, outbound mail, and the mass deletions of phishing emails. Darktrace’s anomaly-based detection means it does not have to rely on signatures, rules or known indicators of compromise (IoCs) when identifying an emerging threat, instead placing the emphasis on recognizing a user’s deviation from its normal behavior.

However, without the presence of an autonomous response technology able to instantly intervene and stop ongoing attacks, organizations will always be reacting to attacks once the damage is done. Darktrace RESPOND is uniquely placed to take action against suspicious activity as soon as it is detected, preventing attacks from escalating and saving customers from significant disruption to their business.

Credit to: Zoe Tilsiter, Cyber Analyst, Gernice Lee, Cyber Analyst.

Appendices

Models Breached

SaaS / Access / Unusual External Source for SaaS Credential Use

SaaS / Admin / Mail Forwarding Enabled

SaaS / Compliance / Microsoft Cloud App Security Alert Detected

SaaS / Compromise / SaaS Anomaly Following Anomalous Login 

SaaS / Compromise / Unusual Login, Sent Mail, Deleted Sent

SaaS / Compromise / Suspicious Login and Mass Email Deletes 

SaaS / Resource / Mass Email Deletes from Rare Location

SaaS / Unusual Activity / Multiple Unusual External Sources For SaaS Credential

SaaS / Unusual Activity / Activity from Multiple Unusual IPs

SaaS / Unusual Activity / Multiple Unusual SaaS Activities 

Security Integration / Low Severity Integration Detection

Security Integration / High Severity Integration Detection

List of IoCs

brandoza[.]com - domain - probable domain of forwarded email address

breazeim[.]com - domain - probable domain of forwarded email address

bymercy[.]com - domain - probable domain of forwarded email address

chotunai[.]com - domain - probable domain of forwarded email address

MITRE ATT&CK Mapping

Tactic: INITIAL ACCESS, PERSISTENCE, PRIVILEGE ESCILATION, DEFENSE EVASION

Technique: T1078.004 – Cloud Accounts

Tactic: COLLECTION

Technique: T1114- Email Collection

Tactic:COLLECTION

Technique: T1114.003- Email Forwarding Rule

Tactic: IMPACT

Technique: T1485- Data Destruction

Tactic: DEFENSE EVASION

Technique: T1578.003 – Delete Cloud Instance

References

[1] Darktrace, 2022, Cloud Application Security_ Protect your SaaS with Self-Learning AI.pdf

[2] https://www.cloudflare.com/en-gb/learning/access-management/account-takeover/ 

[3] https://www.virustotal.com/gui/domain/chotunai.com 

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INSIDE THE SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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Black Basta: Old Dogs with New Tricks

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21
Sep 2023

What is Black Basta?

Over the past year, security researchers have been tracking a new ransomware group, known as Black Basta, that has been observed targeted organizations worldwide to deploy double extortion ransomware attacks since early 2022. While the strain and group are purportedly new, evidence seen suggests they are an offshoot of the Conti ransomware group [1].

The group behind Black Basta run a Ransomware as a Service (RaaS) model. They work with initial access brokers who will typically already have a foothold in company infrastructure to begin their attacks. Once inside a network, they then pivot internally using numerous tools to further their attack.

Black Basta Ransomware

Like many other ransomware actors, Black Basta uses double extortion as part of its modus operandi, exfiltrating sensitive company data and using the publication of this as a second threat to affected companies. This is also advertised on a dark web site, setup by the group to apply further pressure for affected companies to make ransom payments and avoid reputational damage.

The group also seems to regularly take advantage of existing tools to undertake the earlier stages of their attacks. Notably, the Qakbot banking trojan, seems to be the malware often used to gain an initial foothold within compromised environments.

Analysis of the tools, procedures and infrastructure used by Black Basta belies a maturity to the actors behind the ransomware. Their models and practices suggest those involved are experienced individuals, and security researchers have drawn possible links to the Conti ransomware group.

As such, Black Basta is a particular concern for security teams as attacks will likely be more sophisticated, with attackers more patient and able to lie low on digital estates for longer, waiting for the opportune moment to strike.

Cyber security is an infinite game where defender and attacker are stuck as cat and mouse; as new attacks evolve, security vendors and teams respond to the new indicators of compromise (IoCs), and update their existing rulesets and lists. As a result, attackers are forced to change their stripes to evade detection or sometimes even readjust their targets and end goals.

Anomaly Based Detection

By using the power of Darktrace’s Self-Learning AI, security teams are able to detect deviations in behavior. Threat actors need to move through the kill chain to achieve their aims, and in doing so will cause affected devices within networks to deviate from their expected pattern of life. Darktrace’s anomaly-based approach to threat detection allows it recognize these subtle deviations that indicate the presence of an attacker, and stop them in their tracks.

Additionally, the ecosystem of cyber criminals has matured in the last few decades. It is well documented how many groups now operate akin to legitimate companies, with structure, departments and governance. As such, while new attack methods and tactics do appear in the wild, the maturity in their business models belie the experience of those behind the attack.

As attackers grow their business models and develop their arsenal of attack vectors, it becomes even more critical for security teams to remain vigilant to anomalies within networks, and remain agnostic to underlying IoCs and instead adopt anomaly detection tools able to identify tactics, techniques, and procedures (TTPs) that indicate attackers may be moving through a network, ahead of deployment of ransomware and data encryption.

Darktrace’s Coverage of Black Basta

In April 2023, the Darktrace Security Operations Center (SOC) assisted a customer in triaging and responding to an ongoing ransomware infection on their network. On a Saturday, the customer reached out directly to the Darktrace analyst team via the Ask the Expert service for support after they observed encrypted files and locked administrative accounts on their network. The analyst team were able to investigate and clarify the attack path, identifying affected devices and assisting the customer with their remediation. Darktrace DETECT™ observed varying IoCs and TTPs throughout the course of this attack’s kill chain; subsequent analysis into these indicators revealed this had likely been a case of Black Basta seen in the wild.

Intrusione iniziale

The methods used by the  group to gain an initial foothold in environments varies – sometimes using phishing, sometimes gaining access through a common vulnerability exposed to the internet. Black Basta actors appear to target specific organizations, as opposed to some groups who aim to hit multiple at once in a more opportunistic fashion.

In the case of the Darktrace customer likely affected by Black Basta, it is probable that the initial intrusion was out of scope. It may be that the path was via a phishing email containing an Microsoft Excel spreadsheet that launches malicious powershell commands; a noted technique for Black Basta. [3][4]  Alternatively, the group may have worked with access brokers who already had a foothold within the customer’s network.

One particular device on the network was observed acting anomalously and was possibly the first to be infected. The device attempted to connect to multiple internal devices over SMB, and connected to a server that was later found to be compromised and is described throughout the course of this blog. During this connection, it wrote a file over SMB, “syncro.exe”, which is possibly a legitimate Remote Management software but could in theory be used to spread an infection laterally. Use of this tool otherwise appears sporadic for the network, and was notably unusual for the environment.

Given these timings, it is possible this activity is related to the likely Black Basta compromise. However, there is some evidence online that use of Syncro has been seen installed as part of the execution of loaders such as Batloader, potentially indicating a separate or concurrent attack [5].

Internal Reconnaissance + Lateral Movement

However the attackers gained access in this instance, the first suspicious activity observed by Darktrace originated from an infected server. The attacker used their foothold in the device to perform internal reconnaissance, enumerating large portions of the network. Darktrace DETECT’s anomaly detection noted a distinct rise in connections to a large number of subnets, particularly to closed ports associated with native Windows services, including:

  • 135 (RPC)
  • 139 (NetBIOS)
  • 445 (SMB)
  • 3389 (RDP)

During the enumeration, SMB connections were observed during which suspiciously named executable files were written:

  • delete.me
  • covet.me

Data Staging and Exfiltration

Around 4 hours after the scanning activity, the attackers used their knowledge gained during enumeration about the environment to begin gathering and staging data for their double extortion attempts. Darktrace observed the same infected server connecting to a file storage server, and downloading over 300 GiB of data. Darktrace DETECT identified that the connections had been made via SMB and was able to present a list of filenames to the customer, allowing their security team to determine the data that had likely been exposed to the attackers.

The SMB paths detected by Darktrace showed a range of departments’ file areas being accessed by threat actors. This suggests they were interested in getting as much varied data as possible, presumably in an attempt to ensure a large amount of valuable information was at their disposal to make any threats of releasing them more credible, and more damaging to the company.

Shortly after the download, the device made an external connection over SSH to a rare domain, dataspt[.]com, hosted in the United States. The connection itself was made over an unusual port, 2022, and Darktrace recognized that the domain was new for the network.

During this upload, the threat actors uploaded a similar volume of data to the 300GiB that had been downloaded internally earlier. Darktrace flagged the usual elements of this external upload, making the identification and triage of this exfiltration attempt easier for the customer.

On top of this, Darktrace’s autonomous investigation tool Cyber AI Analyst™ launched an investigation into this on-going activity and was able to link the external upload events to the internal download, identifying them as one exfiltration incident rather than two isolated events. AI Analyst then provided a detailed summary of the activity detected, further speeding up the identification of affected files.

Preparing for Exploitation

All the activity documented so far had occurred on a Wednesday evening. It was at this point that the burst of activity calmed, and the ransomware lay in wait within the environment. Other devices around the network, particularly those connected to by the original infected server and a domain controller, were observed performing some elements of anomalous activity, but the attack seemed to largely take a pause.

However, on the Saturday morning, 3 days later, the compromised server began to change the way it communicated with attackers by reaching out to a new command and control (C2) endpoint. It seemed that attackers were gearing up for their attack, taking advantage of the weekend to strike while security teams often run with a reduced staffing.

Darktrace identified connections to a new endpoint within 4 minutes of it first being seen on the customer’s environment. The server had begun making repeated SSL connections to the new external endpoint, faceappinc[.]com, which has been flagged as malicious by various open-source intelligence (OSINT) sources.

The observed JA3 hash (d0ec4b50a944b182fc10ff51f883ccf7) suggests that the command-line tool BITS Admin was being used to launch these connections, another suggestion of the use of mature tooling.

In addition to this, Darktrace also detected the server using an administrative credential it had never previously been associated with. Darktrace recognized that the use of this credential represented a deviation from the device’s usual activity and thus could be indicative of compromise.

The server then proceeded to use the new credential to authenticate over Keberos before writing a malicious file (“management.exe”) to the Temp directory on a number of internal devices.

Encryption

At this point, the number of anomalous activities detected from the server increased massively as the attacker seems to connect networkwide in an attempt to cause as quick and destructive an encryption effort as possible. Darktrace observed numerous files that had been encrypted by a local process. The compromised server began to write ransom notes, named “instructions_read_me.txt” to other file servers, which presumably also had successfully deployed payloads. While Black Basta actors had initially been observed dropping ransom notes named “readme.txt”, security researchers have since observed and reported an updated variant of the ransomware that drops “instructions_read_me_.txt”, the name of the file detected by Darktrace, instead [6].

Another server was also observed making repeated SSL connections to the same rare external endpoint, faceappinc[.]com. Shortly after beginning these connections, the device made an HTTP connection to a rare IP address with no hostname, 212.118.55[.]211. During this connection, the device also downloaded a suspicious executable file, cal[.]linux. OSINT research linked the hash of this file to a Black Basta Executable and Linkable File (ELF) variant, indicating that the group was highly likely behind this ransomware attack.

Of particular interest again, is how the attacker lives off the land, utilizing pre-installed Windows services. Darktrace flagged that the server was observed using PsExec, a remote management executable, on multiple devices.

Darktrace Assistance

Darktrace DETECT was able to clearly detect and provide visibility over all stages of the ransomware attack, alerting the customer with multiple model breaches and AI Analyst investigation(s) and highlighting suspicious activity throughout the course of the attack.

For example, the exfiltration of sensitive data was flagged for a number of anomalous features of the meta-data: volume; rarity of the endpoint; port and protocol used.

In total, the portion of the attack observed by Darktrace lasted about 4 days from the first model breach until the ransomware was deployed. In particular, the encryption itself was initiated on a Saturday.

The encryption event itself was initiated on a Saturday, which is not uncommon as threat actors tend to launch their destructive attacks when they expect security teams will be at their lowest capacity. The Darktrace SOC team regularly observes and assists in customer’s in the face of ransomware actors who patiently lie in wait. Attackers often choose to strike as security teams run on reduced hours of manpower, sometimes even choosing to deploy ahead of longer breaks for national or public holidays, for example.

In this case, the customer contacted Darktrace directly through the Ask the Expert (ATE) service. ATE offers customers around the clock access to Darktrace’s team of expert analysts. Customers who subscribe to ATE are able to send queries directly to the analyst team if they are in need of assistance in the face of suspicious network activity or emerging attacks.

In this example, Darktrace’s team of expert analysts worked in tandem with Cyber AI Analyst to investigate the ongoing compromise, ensuring that the investigation and response process were completed as quickly and efficiently as possible.

Thanks to Darktrace’s Self-Learning AI, the analyst team were able to quickly produce a detailed report enumerating the timeline of events. By combining the human expertise of the analyst team and the machine learning capabilities of AI Analyst, Darktrace was able to quickly identify anomalous activity being performed and the affected devices. AI Analyst was then able to collate and present this information into a comprehensive and digestible report for the customer to consult.

Conclusion

It is likely that this ransomware attack was undertaken by the Black Basta group, or at least using tools related to their method. Although Black Basta itself is a relatively novel ransomware strain, there is a maturity and sophistication to its tactics. This indicates that this new group are actually experienced threat actors, with evidence pointing towards it being an offshoot of Conti.

The Pyramid of Pain is a well trodden model in cyber security, but it can help us understand the various features of an attack. Indicators like static C2 destinations or file hashes can easily be changed, but it’s the underlying TTPs that remain the same between attacks.

In this case, the attackers used living off the land techniques, making use of tools such as BITSAdmin, as well as using tried and tested malware such as Qakbot. While the domains and IPs involved will change, the way these malware interact and move about systems remains the same. Their fingerprint therefore causes very similar anomalies in network traffic, and this is where the strength of Darktrace lies.

Darktrace’s anomaly-based approach to threat detection means that these new attack types are quickly drawn out of the noise of everyday traffic within an environment. Once attackers have gained a foothold in a network, they will have to cause deviation from the usual pattern of a life on a network to proceed; Darktrace is uniquely placed to detect even the most subtle changes in a device’s behavior that could be indicative of an emerging threat.

Machine learning can act as a force multiplier for security teams. Working hand in hand with the Darktrace SOC, the customer was able to generate cohesive and comprehensive reporting on the attack path within days. This would be a feat for humans alone, requiring significant resources and time, but with the power of Darktrace’s Self-Learning AI, these deep and complex analyses become as easy as the click of a button.

Credit to: Matthew John, Director of Operations, SOC, Paul Jennings, Principal Analyst Consultant

Appendices

Darktrace DETECT Model Breaches

Internal Reconnaissance

Device / Multiple Lateral Movement Model Breaches

Device / Large Number of Model Breaches

Device / Network Scan

Device / Anomalous RDP Followed by Multiple Model Breaches

Device / Possible SMB/NTLM Reconnaissance

Device / SMB Lateral Movement

Anomalous Connection / SMB Enumeration

Anomalous Connection / Possible Share Enumeration Activity

Device / Suspicious SMB Scanning Activity

Device / RDP Scan

Anomalous Connection / Active Remote Desktop Tunnel

Device / Increase in New RPC Services

Device / ICMP Address Scan

Download and Upload

Unusual Activity / Enhanced Unusual External Data Transfer

Unusual Activity / Unusual External Data Transfer

Anomalous Connection / Uncommon 1 GiB Outbound

Anomalous Connection / Data Sent to Rare Domain

Anomalous Connection / Download and Upload

Compliance / SSH to Rare External Destination

Anomalous Server Activity / Rare External from Server

Anomalous Server Activity / Outgoing from Server

Anomalous Connection / Application Protocol on Uncommon Port

Anomalous Connection / Multiple Connections to New External TCP Port

Device / Anomalous SMB Followed By Multiple Model Breaches

Unusual Activity / SMB Access Failures

Lateral Movement and Encryption

User / New Admin Credentials on Server

Compliance / SMB Drive Write

Device / Anomalous RDP Followed By Multiple Model Breaches

Anomalous Connection / High Volume of New or Uncommon Service Control

Anomalous Connection / New or Uncommon Service Control

Device / New or Unusual Remote Command Execution

Anomalous Connection / SMB Enumeration

Additional Beaconing and Tooling

Device / Initial Breach Chain Compromise

Device / Multiple C2 Model Breaches

Compromise / Large Number of Suspicious Failed Connections

Compromise / Sustained SSL or HTTP Increase

Compromise / SSL or HTTP Beacon

Compromise / Suspicious Beaconing Behavior

Compromise / Large Number of Suspicious Successful Connections

Compromise / High Volume of Connections with Beacon Score

Compromise / Slow Beaconing Activity To External Rare

Compromise / SSL Beaconing to Rare Destination

Compromise / Beaconing Activity To External Rare

Compromise / Beacon to Young Endpoint

Compromise / Agent Beacon to New Endpoint

Anomalous Server Activity / Rare External from Server

Anomalous Connection / Multiple Failed Connections to Rare Endpoint

Anomalous File / EXE from Rare External Location

IoC - Type - Description + Confidence

dataspt[.]com - Hostname - Highly Likely Exfiltration Server

46.22.211[.]151:2022 - IP Address and Unusual Port - Highly Likely Exfiltration Server

faceappinc[.]com - Hostname - Likely C2 Infrastructure

Instructions_read_me.txt - Filename - Almost Certain Ransom Note

212.118.55[.]211 - IP Address - Likely C2 Infrastructure

delete[.]me - Filename - Potential lateral movement script

covet[.]me - Filename - Potential lateral movement script

d0ec4b50a944b182fc10ff51f883ccf7 - JA3 Client Fingerprint - Potential Windows BITS C2 Process

/download/cal.linux - URI - Likely BlackBasta executable file

1f4dcfa562f218fcd793c1c384c3006e460213a8 - Sha1 File Hash - Likely BlackBasta executable file

References

[1] https://blogs.blackberry.com/en/2022/05/black-basta-rebrand-of-conti-or-something-new

[2] https://www.cybereason.com/blog/threat-alert-aggressive-qakbot-campaign-and-the-black-basta-ransomware-group-targeting-u.s.-companies

[3] https://www.trendmicro.com/en_us/research/22/e/examining-the-black-basta-ransomwares-infection-routine.html

[4] https://unit42.paloaltonetworks.com/atoms/blackbasta-ransomware/

[5] https://www.trendmicro.com/en_gb/research/23/a/batloader-malware-abuses-legitimate-tools-uses-obfuscated-javasc.html

[6] https://www.pcrisk.com/removal-guides/23666-black-basta-ransomware

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Matthew John
Director of Operations, SOC

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Using AI to Help Humans Function Better During a Cyber Crisis

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19
Sep 2023

Within cyber security, crises are a regular occurrence. Whether due to the ever-changing tactics of threat actors or the emergence of new vulnerabilities, security teams find themselves under significant pressure and frequently find themselves in what psychologists term "crisis states."1

A crisis state refers to an internal state marked by confusion and anxiety to such an extent that previously effective coping mechanisms give way to ineffective decision-making and behaviors.2

Given the prevalence of crises in the field of cyber security, practitioners are more prone to consistently making illogical choices due to the intense pressure they experience. They also grapple with a constant influx of rapidly changing information, the need for swift decision-making, and the severe consequences of errors in judgment. They are often asked to assess hundreds of variables and uncertain factors.

The frequency of crisis states is expected to rise as generative AI empowers cyber criminals to accelerate the speed, scale, and sophistication of their attacks.

Why is it so challenging to operate effectively and efficiently during a crisis state? Several factors come into play.

Firstly, individuals are inclined to rely on their instincts, rendering them susceptible to cognitive biases. This makes it increasingly difficult to assimilate new information, process it appropriately, and arrive at logical decisions. Since crises strike unexpectedly and escalate rapidly into new unknowns, responders experience heightened stress, doubt and insecurity when deciding on a course of action.

These cognitive biases manifest in various forms. For instance, confirmation bias prompts people to seek out information that aligns with their pre-existing beliefs, while hindsight bias makes past events seem more predictable in light of present context and information.

Crises also have a profound impact on information processing and decision-making. People tend to simplify new information and often cling to the initial information they receive rather than opting for the most rational decision.

For instance, if an organization has successfully thwarted a ransomware attack in the past, a defender might assume that employing the same countermeasures will suffice for a subsequent attack. However, ransomware tactics are constantly evolving, and a subsequent attack could employ different strategies that evade the previous defenses. In a crisis state, individuals may revert to their prior strategy instead of adapting based on the latest information.

Given there are deeply embedded psychological tendencies and hard-wired decision-making processes leading to a reduction in logic during a crisis, humans need support from technology that does not suffer from the same limitations, particularly in the post-incident phase, where stress levels go into overdrive.

In the era of rapidly evolving novel attacks, security teams require a different approach: AI.

AI can serve as a valuable tool to augment human decision-making, from detection to incident response and mitigation. This is precisely why Darktrace introduced HEAL, which leverages self-learning AI to assist teams in increasing their cyber resilience and managing live incidents, helping to alleviate the cognitive burden they face.

Darktrace HEAL™ learns from your environment, including data points from real incidents and generates simulations to identify the most effective approach for remediation and restoring normal operations. This reduces the overwhelming influx of information and facilitates more effective decision-making during critical moments.

Furthermore, HEAL offers security teams the opportunity to safely simulate realistic attacks within their own environment. Using specific data points from the native environment, simulated incidents prepare security teams for a variety of circumstances which can be reviewed on a regular basis to encourage effective habit forming and reduce cognitive biases from a one-size-fits-all approach. This allows them to anticipate how attacks might unfold and better prepare themselves psychologically for potential real-world incidents.

With the right models and data, AI can significantly mitigate human bias by providing remediation recommendations grounded in evidence and providing proportionate responses based on empirical evidence rather than personal interpretations or instincts. It can act as a guiding light through the chaos of an attack, providing essential support to human security teams.

1 www.cybersecuritydive.com/news/incident-response-impacts-wellbeing/633593

2 blog.bcm-institute.org/crisis-management/making-decision-during-a-crisis

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Provate l'intelligenza artificiale dell'autoapprendimento ovunque ne abbiate bisogno, anche nel cloud, in rete o via e-mail.
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Accesso completo al visualizzatore di minacce di Darktrace e a tre rapporti sulle minacce personalizzati, senza obbligo di acquisto.
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