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Inside the SOC

How Abuse of ‘PerfectData Software’ May Create a Perfect Storm: An Emerging Trend in Account Takeovers

Jun 2023

Over the past few months, Darktrace has observed several cases of malicious actors registering an application called ‘PerfectData Software’ during hijackings of Microsoft 365 accounts. In this blog, we will provide details of these account hijackings, along with details of Darktrace’s coverage.

Amidst the ever-changing threat landscape, new tactics, techniques, and procedures (TTPs) seem to emerge daily, creating extreme challenges for security teams. The broad range of attack methods utilized by attackers seems to present an insurmountable problem: how do you defend against a playbook that does not yet exist?

Faced with the growing number of novel and uncommon attack methods, it is essential for organizations to adopt a security solution able to detect threats based on their anomalies, rather than relying on threat intelligence alone.

In March 2023, Darktrace observed an emerging trend in the use of an application known as ‘PerfectData Software’ for probable malicious purposes in several Microsoft 365 account takeovers.

Using its anomaly-based detection, Darktrace DETECT™ was able to identify the activity chain surrounding the use of this application, potentially uncovering a novel piece of threat actor tradecraft in the process.

Microsoft 365 Intrusions

In recent years, Microsoft’s Software-as-a-Service (SaaS) suite, Microsoft 365, along with its built-in identity and access management (IAM) service, Azure Active Directory (Azure AD), have been heavily targeted by threat actors due to their near-ubiquitous usage across industries. Four out of every five Fortune 500 companies, for example, use Microsoft 365 services [1].

Malicious actors typically gain entry to organizations’ Microsoft 365 environments by abusing either stolen account credentials or stolen session cookies [2]. Once inside, actors can access sensitive data within mailboxes or SharePoint repositories, and send out emails or Teams messages. This activity can often result in serious financial harm, especially in cases where the malicious actor’s end-goal is to elicit fraudulent transactions.

Darktrace regularly observes malicious actors behaving in predictable ways once they gain access to customer Microsoft 365 environment. One typical example is the creation of new inbox rules and sending deceitful emails intended to convince recipients to carry out subsequent actions, such as following a malicious link or providing sensitive information. It is also common for actors to register new applications in Azure AD so that they can be used to conduct follow-up activities, like mass-mailing or data theft. The registration of applications in Azure AD therefore seems to be a relatively predictable threat actor behavior [3][4]. Darktrace DETECT understands that unusual application registrations in Azure AD may constitute a deviation in expected behavior, and therefore a possible indicator of account compromise.

These registrations of applications in Azure AD are evidenced by creations of, as well as assignments of permissions to, Service Principals in Azure AD. Darktrace has detected a growing trend in actors creating and assigning permissions to a Service Principal named ‘PerfectData Software’. Further investigation of this Azure AD activity revealed it to be part of an ongoing account takeover.

‘PerfectData Software’ Activity

Darktrace observed variations of the following pattern of activity relating to an application named ‘PerfectData Software’ within its customer base:

Actor signs in to a Microsoft 365 account from an endpoint associated with a Virtual Private Server (VPS) or Virtual Private Network (VPN) service
Actor registers an application called 'PerfectData Software' with Azure AD, and then grants permissions to the application
Actor accesses mailbox data and creates inbox rule

In two separate incidents, malicious actors were observed conducting their activities from endpoints associated with VPN services (HideMyAss (HMA) VPN and Surfshark VPN, respectively) and from endpoints within the Autonomous System AS396073 MAJESTIC-HOSTING-01.

In March 2023, Darktrace observed a malicious actor signing in to a Microsoft 365 account from a Kuwait-based IP address within the Autonomous System, AS198605 AVAST Software s.r.o. This IP address is associated with the VPN service, HMA VPN. Over the next couple of days, an actor (likely the same malicious actor) signed in to the account several more times from two different Nigeria-based endpoints, as well as a VPS-related endpoint and a HMA VPN endpoint.

During their login sessions, the actor performed a variety of actions. First, they created and assigned permissions to a Service Principal named ‘PerfectData Software’. This Service Principal creation represents the registration of an application called ‘PerfectData Software’ in Azure AD. Although the reason for registering this application is unclear, within a few days the actor registered and granted permission to another application, ‘Newsletter Software Supermailer’, and created a new inbox rule names ‘s’ on the mailbox of the hijacked account. This inbox rule moved emails meeting certain conditions to a folder named ‘RSS Subscription. The ‘Newsletter Software Supermailer’ application was likely registered by the actor to facilitate mass-mailing activity.

Immediately after these actions, Darktrace detected the actor sending out thousands of malicious emails from the account. The emails included an attachment named ‘Credit Transfer Copy.html’, which contained a suspicious link. Further investigation revealed that the customer’s network had received several fake invoice emails prior to this initial intrusion activity. Additionally, there was an unusually high volume of failed logins to the compromised account around the time of the initial access.

Figure 1: Advanced Search logs depicting the steps which the actor took after logging in to a user’s Microsoft 365 account.

In a separate case also observed by Darktrace in March 2023, a malicious actor was observed signing in to a Microsoft 365 account from an endpoint within the Autonomous System, AS397086 LAYER-HOST-HOUSTON. The endpoint appears to be related to the VPN service, Surfshark VPN. This login was followed by several failed and successful logins from a VPS-related within the Autonomous System, AS396073 MAJESTIC-HOSTING-01. The actor was then seen registering and assigning permissions to an application called ‘PerfectData Software’. As with the previous example, the motives for this registration are unclear. The actor proceeded to log in several more times from a Surfshark VPN endpoint, however, they were not observed carrying out any further suspicious activity.

Figure 2: Advanced Search logs depicting the steps which the actor took after logging in to a user’s Microsoft 365 account.

It was not clear in either of these examples, nor in fact any of cases observed by Darktrace, why actors had registered and assigned permissions to an application called ‘PerfectData Software’, and there do not appear to be any open-source intelligence (OSINT) resources or online literature related to the malicious usage of an application by that name. That said, there are several websites which appear to provide email migration and data recovery/backup tools under the moniker ‘PerfectData Software’.

It is unclear whether the use of ‘PerfectData Software’ by malicious actors observed on the networks of Darktrace customers was one of these tools. However, given the nature of the tools, it is possible that the actors intended to use them to facilitate the exfiltration of email data from compromises mailboxes.

If the legitimate software ‘PerfectData’ is the application in question in these incidents, it is likely being purchased and misused by attackers for malicious purposes. It is also possible the application referenced in the incidents is a spoof of the legitimate ‘PerfectData’ software designed to masquerade a malicious application as legitimate.

Darktrace Coverage

Cases of ‘PerfectData Software’ activity chains detected by Darktrace typically began with an actor signing into an internal user’s Microsoft 365 account from a VPN or VPS-related endpoint. These login events, along with the suspicious email and/or brute-force activity which preceded them, caused the following DETECT models to breach:

SaaS / Access / Unusual External Source for SaaS Credential Use
SaaS / Access / Suspicious Login Attempt
SaaS / Compromise / Login From Rare Following Suspicious Login Attempt(s)
SaaS / Email Nexus / Unusual Location for SaaS and Email Activity

Subsequent activities, including inbox rule creations, registration of applications in Azure AD, and mass-mailing activity, resulted in breaches of the following DETECT models.

SaaS / Admin / OAuth Permission Grant
SaaS / Compromise / Unusual Logic Following OAuth Grant
SaaS / Admin / New Application Service Principal
IaaS / Admin / Azure Application Administration Activities
SaaS / Compliance / New Email Rule
SaaS / Compromise / Unusual Login and New Email Rule
SaaS / Email Nexus / Suspicious Internal Exchange Activity
SaaS / Email Nexus / Possible Outbound Email Spam
SaaS / Compromise / Unusual Login and Outbound Email Spam
SaaS / Compromise / Suspicious Login and Suspicious Outbound Email(s)

Figure 3: DETECT Model Breaches highlighting unusual login and 'PerfectData Software' registration activity from a malicious actor.

In cases where Darktrace RESPOND™ was enabled in autonomous response mode, ‘PerfectData Software’ activity chains resulted in breaches of the following RESPOND models:

• Antigena / SaaS / Antigena Suspicious SaaS Activity Block

• Antigena / SaaS / Antigena Significant Compliance Activity Block

In response to these model breaches, Darktrace RESPOND took immediate action, performing aggressive, inhibitive actions, such as forcing the actor to log out of the SaaS platform, and disabling the user entirely. When applied autonomously, these RESPOND actions would seriously impede an attacker’s progress and minimize network disruption.

Figure 4: A RESPOND model breach created in response to a malicious actor's registration of 'PerfectData Software'

In addition, Darktrace Cyber AI Analyst was able to autonomously investigate registrations of the ‘PerfectData Software’ application and summarized its findings into digestible reports.

Figure 5: A Cyber AI Analyst Incident Event log showing AI Analyst autonomously pivoting off a breach of 'SaaS / Admin / OAuth Permission Grant' to uncover details of an account hijacking.

Conclusion

Due to the widespread adoption of Microsoft 365 services in the workplace and continued emphasis on a remote workforce, account hijackings now pose a more serious threat to organizations around the world than ever before. The cases discussed here illustrate the tendency of malicious actors to conduct their activities from endpoints associated with VPN services, while also registering new applications, like PerfectData Software, with malicious intent.

While it was unclear exactly why the malicious actors were using ‘PerfectData Software’ as part of their account hijacking, it is clear that either the legitimate or spoofed version of the application is becoming an very likely emergent piece of threat actor tradecraft.

Darktrace DETECT’s anomaly-based approach to threat detection allowed it to recognize that the use of ‘PerfectData Software’ represented a deviation in the SaaS user’s expected behavior. While Darktrace RESPOND, when enabled in autonomous response mode, was able to quickly take preventative action against threat actors, blocking the potential use of the application for data exfiltration or other nefarious purposes.

Appendices

MITRE ATT&CK Mapping

Reconnaissance:

• T1598 – Phishing for Information

Credential Access:

• T1110 – Brute Force

Initial Access:

• T1078.004 – Valid Accounts: Cloud Accounts

Command and Control:

• T1105 – Ingress Tool Transfer

Persistence:

• T1098.003 – Account Manipulation: Additional Cloud Roles

Collection:

• T1114 – Email Collection

Defense Evasion:

• T1564.008 – Hide Artifacts: Email Hiding Rules

Lateral Movement:

• T1534 – Internal Spearphishing

Unusual Source IPs

• 5.62.60[.]202 (AS198605 AVAST Software s.r.o.)

• 160.152.10[.]215 (AS37637 Smile-Nigeria-AS)

• 197.244.250[.]155 (AS37705 TOPNET)

• 169.159.92[.]36 (AS37122 SMILE)

• 45.62.170[.]237 (AS396073 MAJESTIC-HOSTING-01)

• 92.38.180[.]49 (AS202422 G-Core Labs S.A)

• 129.56.36[.]26 (AS327952 AS-NATCOM)

• 92.38.180[.]47 (AS202422 G-Core Labs S.A.)

• 107.179.20[.]214 (AS397086 LAYER-HOST-HOUSTON)

• 45.62.170[.]31 (AS396073 MAJESTIC-HOSTING-01)

References

[1] https://www.investing.com/academy/statistics/microsoft-facts/

[2] https://intel471.com/blog/countering-the-problem-of-credential-theft

[3] https://darktrace.com/blog/business-email-compromise-to-mass-phishing-campaign-attack-analysis

[4] https://darktrace.com/blog/breakdown-of-a-multi-account-compromise-within-office-365

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Inside the SOC

A Thorn in Attackers’ Sides: How Darktrace Uncovered a CACTUS Ransomware Infection

Apr 2024

What is CACTUS Ransomware?

In May 2023, Kroll Cyber Threat Intelligence Analysts identified CACTUS as a new ransomware strain that had been actively targeting large commercial organizations since March 2023 [1]. CACTUS ransomware gets its name from the filename of the ransom note, “cAcTuS.readme.txt”. Encrypted files are appended with the extension “.cts”, followed by a number which varies between attacks, e.g. “.cts1” and “.cts2”.

As the cyber threat landscape adapts to ever-present fast-paced technological change, ransomware affiliates are employing progressively sophisticated techniques to enter networks, evade detection and achieve their nefarious goals.

How does CACTUS Ransomware work?

In the case of CACTUS, threat actors have been seen gaining initial network access by exploiting Virtual Private Network (VPN) services. Once inside the network, they may conduct internal scanning using tools like SoftPerfect Network Scanner, and PowerShell commands to enumerate endpoints, identify user accounts, and ping remote endpoints. Persistence is maintained by the deployment of various remote access methods, including legitimate remote access tools like Splashtop, AnyDesk, and SuperOps RMM in order to evade detection, along with malicious tools like Cobalt Strike and Chisel. Such tools, as well as custom scripts like TotalExec, have been used to disable security software to distribute the ransomware binary. CACTUS ransomware is unique in that it adopts a double-extortion tactic, stealing data from target networks and then encrypting it on compromised systems [2].

At the end of November 2023, cybersecurity firm Arctic Wolf reported instances of CACTUS attacks exploiting vulnerabilities on the Windows version of the business analytics platform Qlik, specifically CVE-2023-41266, CVE-2023-41265, and CVE-2023-48365, to gain initial access to target networks [3]. The vulnerability tracked as CVE-2023-41266 can be exploited to generate anonymous sessions and perform HTTP requests to unauthorized endpoints, whilst CVE-2023-41265 does not require authentication and can be leveraged to elevate privileges and execute HTTP requests on the backend server that hosts the application [2].

Darktrace’s Coverage of CACTUS Ransomware

In November 2023, Darktrace observed malicious actors leveraging the aforementioned method of exploiting Qlik to gain access to the network of a customer in the US, more than a week before the vulnerability was reported by external researchers.

Here, Qlik vulnerabilities were successfully exploited, and a malicious executable (.exe) was detonated on the network, which was followed by network scanning and failed Kerberos login attempts. The attack culminated in the encryption of numerous files with extensions such as “.cts1”, and SMB writes of the ransom note “cAcTuS.readme.txt” to multiple internal devices, all of which was promptly identified by Darktrace DETECT™.

While traditional rules and signature-based detection tools may struggle to identify the malicious use of a legitimate business platform like Qlik, Darktrace’s Self-Learning AI was able to confidently identify anomalous use of the tool in a CACTUS ransomware attack by examining the rarity of the offending device’s surrounding activity and comparing it to the learned behavior of the device and its peers.

Unfortunately for the customer in this case, Darktrace RESPOND™ was not enabled in autonomous response mode during their encounter with CACTUS ransomware meaning that attackers were able to successfully escalate their attack to the point of ransomware detonation and file encryption. Had RESPOND been configured to autonomously act on any unusual activity, Darktrace could have prevented the attack from progressing, stopping the download of any harmful files, or the encryption of legitimate ones.

Cactus Ransomware Attack Overview

Holiday periods have increasingly become one of the favoured times for malicious actors to launch their attacks, as they can take advantage of the festive downtime of organizations and their security teams, and the typically more relaxed mindset of employees during this period [4].

Following this trend, in late November 2023, Darktrace began detecting anomalous connections on the network of a customer in the US, which presented multiple indicators of compromise (IoCs) and tactics, techniques and procedures (TTPs) associated with CACTUS ransomware. The threat actors in this case set their attack in motion by exploiting the Qlik vulnerabilities on one of the customer’s critical servers.

Darktrace observed the server device making beaconing connections to the endpoint “zohoservice[.]net” (IP address: 45.61.147.176) over the course of three days. This endpoint is known to host a malicious payload, namely a .zip file containing the command line connection tool PuttyLink [5].

Darktrace’s Cyber AI Analyst was able to autonomously identify over 1,000 beaconing connections taking place on the customer’s network and group them together, in this case joining the dots in an ongoing ransomware attack. AI Analyst recognized that these repeated connections to highly suspicious locations were indicative of malicious command-and-control (C2) activity.

Figure 1: Cyber AI Analyst Incident Log showing the offending device making over 1,000 connections to the suspicious hostname “zohoservice[.]net” over port 8383, within a specific period.

The infected device was then observed downloading the file “putty.zip” over a HTTP connection using a PowerShell user agent. Despite being labelled as a .zip file, Darktrace’s detection capabilities were able to identify this as a masqueraded PuttyLink executable file. This activity resulted in multiple Darktrace DETECT models being triggered. These models are designed to look for suspicious file downloads from endpoints not usually visited by devices on the network, and files whose types are masqueraded, as well as the anomalous use of PowerShell. This behavior resembled previously observed activity with regards to the exploitation of Qlik Sense as an intrusion technique prior to the deployment of CACTUS ransomware [5].

Figure 2: The downloaded file’s URI highlighting that the file type (.exe) does not match the file's extension (.zip). Information about the observed PowerShell user agent is also featured.

Following the download of the masqueraded file, Darktrace observed the initial infected device engaging in unusual network scanning activity over the SMB, RDP and LDAP protocols. During this activity, the credential, “service_qlik” was observed, further indicating that Qlik was exploited by threat actors attempting to evade detection. Connections to other internal devices were made as part of this scanning activity as the attackers attempted to move laterally across the network.

Figure 3: Numerous failed connections from the affected server to multiple other internal devices over port 445, indicating SMB scanning activity.

The compromised server was then seen initiating multiple sessions over the RDP protocol to another device on the customer’s network, namely an internal DNS server. External researchers had previously observed this technique in CACTUS ransomware attacks where an RDP tunnel was established via Plink [5].

A few days later, on November 24, Darktrace identified over 20,000 failed Kerberos authentication attempts for the username “service_qlik” being made to the internal DNS server, clearly representing a brute-force login attack. There is currently a lack of open-source intelligence (OSINT) material definitively listing Kerberos login failures as part of a CACTUS ransomware attack that exploits the Qlik vulnerabilities. This highlights Darktrace’s ability to identify ongoing threats amongst unusual network activity without relying on existing threat intelligence, emphasizing its advantage over traditional security detection tools.

Figure 4: Kerberos login failures being carried out by the initial infected device. The destination device detected was an internal DNS server.

In the month following these failed Kerberos login attempts, between November 26 and December 22, Darktrace observed multiple internal devices encrypting files within the customer’s environment with the extensions “.cts1” and “.cts7”. Devices were also seen writing ransom notes with the file name “cAcTuS.readme.txt” to two additional internal devices, as well as files likely associated with Qlik, such as “QlikSense.pdf”. This activity detected by Darktrace confirmed the presence of a CACTUS ransomware infection that was spreading across the customer’s network.

Figure 5: The model, 'Ransom or Offensive Words Written to SMB', triggered in response to SMB file writes of the ransom note, ‘cAcTuS.readme.txt’, that was observed on the customer’s network.

Figure 6: CACTUS ransomware extensions, “.cts1” and “.cts7”, being appended to files on the customer’s network.

Following this initial encryption activity, two affected devices were observed attempting to remove evidence of this activity by deleting the encrypted files.

Figure 7: Attackers attempting to remove evidence of their activity by deleting files with appendage “.cts1”.

Conclusion

In the face of this CACTUS ransomware attack, Darktrace’s anomaly-based approach to threat detection enabled it to quickly identify multiple stages of the cyber kill chain occurring in the customer’s environment. These stages ranged from ‘initial access’ by exploiting Qlik vulnerabilities, which Darktrace was able to detect before the method had been reported by external researchers, to ‘actions on objectives’ by encrypting files. Darktrace’s Self-Learning AI was also able to detect a previously unreported stage of the attack: multiple Kerberos brute force login attempts.

If Darktrace’s autonomous response capability, RESPOND, had been active and enabled in autonomous response mode at the time of this attack, it would have been able to take swift mitigative action to shut down such suspicious activity as soon as it was identified by DETECT, effectively containing the ransomware attack at the earliest possible stage.

Learning a network’s ‘normal’ to identify deviations from established patterns of behaviour enables Darktrace’s identify a potential compromise, even one that uses common and often legitimately used administrative tools. This allows Darktrace to stay one step ahead of the increasingly sophisticated TTPs used by ransomware actors.

Credit to Tiana Kelly, Cyber Analyst & Analyst Team Lead, Anna Gilbertson, Cyber Analyst

Appendices

References

[1] https://www.kroll.com/en/insights/publications/cyber/cactus-ransomware-prickly-new-variant-evades-detection

[2] https://www.bleepingcomputer.com/news/security/cactus-ransomware-exploiting-qlik-sense-flaws-to-breach-networks/

[3] https://explore.avertium.com/resource/new-ransomware-strains-cactus-and-3am

[4] https://www.soitron.com/cyber-attackers-abuse-holidays/

[5] https://arcticwolf.com/resources/blog/qlik-sense-exploited-in-cactus-ransomware-campaign/

Darktrace DETECT Models

Compromise / Agent Beacon (Long Period)

Anomalous Connection / PowerShell to Rare External

Device / New PowerShell User Agent

Device / Suspicious SMB Scanning Activity

Anomalous File / EXE from Rare External Location

Anomalous Connection / Unusual Internal Remote Desktop

User / Kerberos Password Brute Force

Compromise / Ransomware / Ransom or Offensive Words Written to SMB

Unusual Activity / Anomalous SMB Delete Volume

Anomalous Connection / Multiple Connections to New External TCP Port

Compromise / Slow Beaconing Activity To External Rare

Compromise / SSL Beaconing to Rare Destination

Anomalous Server Activity / Rare External from Server

Compliance / Remote Management Tool On Server

Compromise / Agent Beacon (Long Period)

Compromise / Suspicious File and C2

Device / Internet Facing Device with High Priority Alert

Device / Large Number of Model Breaches

Anomalous File / Masqueraded File Transfer

Anomalous File / Internet facing System File Download

Anomalous Server Activity / Outgoing from Server

Device / Initial Breach Chain Compromise

Compromise / Agent Beacon (Medium Period)

Compromise / Agent Beacon (Long Period)

List of IoCs

IoC - Type - Description‍

zohoservice[.]net: 45.61.147[.]176 - Domain name: IP Address - Hosting payload over HTTP

Mozilla/5.0 (Windows NT; Windows NT 10.0; en-US) WindowsPowerShell/5.1.17763.2183 - User agent -PowerShell user agent

.cts1 - File extension - Malicious appendage

.cts7- File extension - Malicious appendage

cAcTuS.readme.txt - Filename -Ransom note

putty.zip – Filename - Initial payload: ZIP containing PuTTY Link

MITRE ATT&CK Mapping

Tactic - Technique - SubTechnique

Web Protocols: COMMAND AND CONTROL - T1071 -T1071.001

Powershell: EXECUTION - T1059 - T1059.001

Exploitation of Remote Services: LATERAL MOVEMENT - T1210 – N/A

Vulnerability Scanning: RECONAISSANCE - T1595 - T1595.002

Network Service Scanning: DISCOVERY - T1046 - N/A

Malware: RESOURCE DEVELOPMENT - T1588 - T1588.001

Drive-by Compromise: INITIAL ACCESS - T1189 - N/A

Remote Desktop Protocol: LATERAL MOVEMENT – 1021 -T1021.001

Brute Force: CREDENTIAL ACCESS T – 1110 - N/A

Data Encrypted for Impact: IMPACT - T1486 - N/A

Data Destruction: IMPACT - T1485 - N/A

File Deletion: DEFENSE EVASION - T1070 - T1070.004

About the author

Tiana Kelly

Deputy Team Lead, London & Cyber Analyst

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The State of AI in Cybersecurity: How AI will impact the cyber threat landscape in 2024

Apr 2024

About the AI Cybersecurity Report

We surveyed 1,800 CISOs, security leaders, administrators, and practitioners from industries around the globe. Our research was conducted to understand how the adoption of new AI-powered offensive and defensive cybersecurity technologies are being managed by organizations.

This blog is continuing the conversation from our last blog post “The State of AI in Cybersecurity: Unveiling Global Insights from 1,800 Security Practitioners” which was an overview of the entire report. This blog will focus on one aspect of the overarching report, the impact of AI on the cyber threat landscape.

To access the full report click here.

Are organizations feeling the impact of AI-powered cyber threats?

Nearly three-quarters (74%) state AI-powered threats are now a significant issue. Almost nine in ten (89%) agree that AI-powered threats will remain a major challenge into the foreseeable future, not just for the next one to two years.

However, only a slight majority (56%) thought AI-powered threats were a separate issue from traditional/non AI-powered threats. This could be the case because there are few, if any, reliable methods to determine whether an attack is AI-powered.

Identifying exactly when and where AI is being applied may not ever be possible. However, it is possible for AI to affect every stage of the attack lifecycle. As such, defenders will likely need to focus on preparing for a world where threats are unique and are coming faster than ever before.

a hypothetical cyber attack augmented by AI at every stage

Are security stakeholders concerned about AI’s impact on cyber threats and risks?

The results from our survey showed that security practitioners are concerned that AI will impact organizations in a variety of ways. There was equal concern associated across the board – from volume and sophistication of malware to internal risks like leakage of proprietary information from employees using generative AI tools.

What this tells us is that defenders need to prepare for a greater volume of sophisticated attacks and balance this with a focus on cyber hygiene to manage internal risks.

One example of a growing internal risks is shadow AI. It takes little effort for employees to adopt publicly-available text-based generative AI systems to increase their productivity. This opens the door to “shadow AI”, which is the use of popular AI tools without organizational approval or oversight. Resulting security risks such as inadvertent exposure of sensitive information or intellectual property are an ever-growing concern.

Are organizations taking strides to reduce risks associated with adoption of AI in their application and computing environment?

71.2% of survey participants say their organization has taken steps specifically to reduce the risk of using AI within its application and computing environment.

16.3% of survey participants claim their organization has not taken these steps.

These findings are good news. Even as enterprises compete to get as much value from AI as they can, as quickly as possible, they’re tempering their eager embrace of new tools with sensible caution.

Still, responses varied across roles. Security analysts, operators, administrators, and incident responders are less likely to have said their organizations had taken AI risk mitigation steps than respondents in other roles. In fact, 79% of executives said steps had been taken, and only 54% of respondents in hands-on roles agreed. It seems that leaders believe their organizations are taking the needed steps, but practitioners are seeing a gap.

Do security professionals feel confident in their preparedness for the next generation of threats?

A majority of respondents (six out of every ten) believe their organizations are inadequately prepared to face the next generation of AI-powered threats.

The survey findings reveal contrasting perceptions of organizational preparedness for cybersecurity threats across different regions and job roles. Security administrators, due to their hands-on experience, express the highest level of skepticism, with 72% feeling their organizations are inadequately prepared. Notably, respondents in mid-sized organizations feel the least prepared, while those in the largest companies feel the most prepared.

Regionally, participants in Asia-Pacific are most likely to believe their organizations are unprepared, while those in Latin America feel the most prepared. This aligns with the observation that Asia-Pacific has been the most impacted region by cybersecurity threats in recent years, according to the IBM X-Force Threat Intelligence Index.

The optimism among Latin American respondents could be attributed to lower threat volumes experienced in the region, but it's cautioned that this could change suddenly (1).

What are biggest barriers to defending against AI-powered threats?

The top-ranked inhibitors center on knowledge and personnel. However, issues are alluded to almost equally across the board including concerns around budget, tool integration, lack of attention to AI-powered threats, and poor cyber hygiene.

The cybersecurity industry is facing a significant shortage of skilled professionals, with a global deficit of approximately 4 million experts (2). As organizations struggle to manage their security tools and alerts, the challenge intensifies with the increasing adoption of AI by attackers. This shift has altered the demands on security teams, requiring practitioners to possess broad and deep knowledge across rapidly evolving solution stacks.

Educating end users about AI-driven defenses becomes paramount as organizations grapple with the shortage of professionals proficient in managing AI-powered security tools. Operationalizing machine learning models for effectiveness and accuracy emerges as a crucial skill set in high demand. However, our survey highlights a concerning lack of understanding among cybersecurity professionals regarding AI-driven threats and the use of AI-driven countermeasures indicating a gap in keeping pace with evolving attacker tactics.

The integration of security solutions remains a notable problem, hindering effective defense strategies. While budget constraints are not a primary inhibitor, organizations must prioritize addressing these challenges to bolster their cybersecurity posture. It's imperative for stakeholders to recognize the importance of investing in skilled professionals and integrated security solutions to mitigate emerging threats effectively.

To access the full report click here.

References

1. IBM, X-Force Threat Intelligence Index 2024, Available at: https://www.ibm.com/downloads/cas/L0GKXDWJ

2. ISC2, Cybersecurity Workforce Study 2023, Available at: https://media.isc2.org/-/media/Project/ISC2/Main/Media/ documents/research/ISC2_Cybersecurity_Workforce_Study_2023.pdf?rev=28b46de71ce24e6ab7705f6e3da8637e

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Check out this article by Darktrace: How Abuse of ‘PerfectData Software’ May Create a Perfect Storm: An Emerging Trend in Account Takeovers

Blog
‍

Inside the SOC

How Abuse of ‘PerfectData Software’ May Create a Perfect Storm: An Emerging Trend in Account Takeovers

Microsoft 365 Intrusions

‘PerfectData Software’ Activity

Darktrace Coverage

Conclusion

Appendices

MITRE ATT&CK Mapping

Unusual Source IPs

References

Like this and want more?

More in this series

Blog
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Inside the SOC

A Thorn in Attackers’ Sides: How Darktrace Uncovered a CACTUS Ransomware Infection

What is CACTUS Ransomware?

How does CACTUS Ransomware work?

Darktrace’s Coverage of CACTUS Ransomware

Cactus Ransomware Attack Overview

Conclusion

Appendices

References

Darktrace DETECT Models

List of IoCs

MITRE ATT&CK Mapping

Blog
‍

The State of AI in Cybersecurity: How AI will impact the cyber threat landscape in 2024

About the AI Cybersecurity Report

Are organizations feeling the impact of AI-powered cyber threats?

Are security stakeholders concerned about AI’s impact on cyber threats and risks?

Are organizations taking strides to reduce risks associated with adoption of AI in their application and computing environment?

Do security professionals feel confident in their preparedness for the next generation of threats?

What are biggest barriers to defending against AI-powered threats?

To access the full report click here.

References

Elevate your cyber defenses with Darktrace AI

Additional Products

Blog‍

Inside the SOC

How Abuse of ‘PerfectData Software’ May Create a Perfect Storm: An Emerging Trend in Account Takeovers

Microsoft 365 Intrusions

‘PerfectData Software’ Activity

Darktrace Coverage

Conclusion

Appendices

MITRE ATT&CK Mapping

Unusual Source IPs

References

Like this and want more?

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More in this series

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Inside the SOC

A Thorn in Attackers’ Sides: How Darktrace Uncovered a CACTUS Ransomware Infection

What is CACTUS Ransomware?

How does CACTUS Ransomware work?

Darktrace’s Coverage of CACTUS Ransomware

Cactus Ransomware Attack Overview

Conclusion

Appendices

References

Darktrace DETECT Models

List of IoCs

MITRE ATT&CK Mapping

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The State of AI in Cybersecurity: How AI will impact the cyber threat landscape in 2024

About the AI Cybersecurity Report

Are organizations feeling the impact of AI-powered cyber threats?

Are security stakeholders concerned about AI’s impact on cyber threats and risks?

Are organizations taking strides to reduce risks associated with adoption of AI in their application and computing environment?

Do security professionals feel confident in their preparedness for the next generation of threats?

What are biggest barriers to defending against AI-powered threats?

To access the full report click here.

References

Elevate your cyber defenses with Darktrace AI

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