Blog
Customer Portal
Newsroom
Partners
Overview
Technology Partners
Integrations
Partner Portal
Become a partner
Company
Overview
Careers
Investors
Leadership
Legal
Contact us
Contact
Why Darktrace?
Products
Products
DaRKTRACE
PREVENT
™

Harden security inside and out.

DaRKTRACE
DETECT
™

See attacks instantly.

DaRKTRACE
RESPOND
™

Disarm within seconds.

DaRKTRACE
HEAL
™

Restore back to health.

Darktrace Unveiling Ceremony at McLaren Headquarters
Core coverage
Cloud
Apps
Email
Endpoint
Zero Trust
Network
OT
Integrations

Darktrace is designed with an open architecture that makes it the perfect complement to your existing infrastructure and products.

Explore integrations
Solutions
RansomwareInsider ThreatPhishingAccount Takeover
MicrosoftGoogleAmazon
IT/OT ConvergenceCloud TransformationM&AAttack EmulationSecurity AwarenessRisk & ComplianceWork from HomeAdvanced Threat Hunting
SMBEnterpriseGovernmentCritical Infrastructure
Customers
AI Research Centre
Resources
Webinars
Attack Path Modeling: Giving the Good Guys the Advantage
Outpacing Cybersecurity Adversaries: Hosted by MIT Technology Review
More webinars
Events
Gartner Security & Risk Management, London
More events
White papers
How Darktrace Can Complement Industrial OEMs
Darktrace Cyber AI Analyst: Autonomous Investigations
More white papers
data sheets
Cyber AI for Cloud & SaaS: Product Brief
How Darktrace Works Alongside Zero Trust
More data sheets
BlogNewsroomCompanyCustomer PortalPartners
GET A DEMO
Close

Get a demo

See Darktrace in action

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Contact us
Start free trial
Why Darktrace?
Products
Products OverviewDarktrace PREVENT™Darktrace DETECT™Darktrace RESPOND™Darktrace HEAL™
Core coverage
CloudAppsEmailEndpointZero TrustOTNetwork
Integrations
Explore Integrations
SolutionsCustomersAI Research Centre
Resources
Resource OverviewWebinarsEventsDatasheetsWhite Papers
BlogCustomer PortalNewsroom
Partners
OverviewTechnology PartnersIntegrationsPartner Portal
Company
Overview
Careers
Investors
LeadershipLegalContact us
Privacy PolicyCookie PolicyModern Slavery Act StatementPublic Tax StrategyVulnerability Disclosure PolicyMaster Services Agreement
Legal
Privacy Policy
Cookie Policy
Modern Slavery Act Statement
Public Tax Strategy
Vulnerability Disclosure Policy
Master Services Agreement

Legal

 

Vulnerability Disclosure Policy

Please find below contractual documentation that will apply to the provision of the Darktrace product offering to you.
Download
Vulnerability Disclosure Policy

Initial Scope

Darktrace’s Vulnerability Disclosure Program covers the following products:

  • Darktrace Appliances
  • Remote access only, ensure you have the permission from the appliance’s owner before testing.
  • Exploits that require physical access to the appliance will not be accepted. The appliances are designed to be kept in secure data centres.
  • Darktrace Sensors (V, C and OS)

While Darktrace develops a number of other products, we ask that all security researchers submit vulnerability reports only for the stated product list. Researchers who submit a vulnerability report to us will be given full credit on our website once the submission has been accepted and validated by our product security team.

Legal Posture

Darktrace Holdings Ltd will not engage in legal action against individuals who submit vulnerability reports through our Vulnerability Reporting Disclosure Program. We openly accept reports for the currently listed products. We agree not to pursue legal action against individuals who:

  • Engage in testing of systems/research without harming Darktrace or its customers.
  • Engage in vulnerability testing within the scope of our vulnerability disclosure program and avoid testing against anything out of scope.
  • Test on products without affecting customers, or receive permission/consent from customers before engaging in vulnerability testing against their devices/software, etc.
  • Adhere to the laws of their location and the location of Darktrace Holdings Ltd or its affiliates (United Kingdom). For example, violating laws that would only result in a claim by Darktrace Ltd based in the United Kingdom may be acceptable as Darktrace Ltd is authorizing the activity (reverse engineering or circumventing protective measures) to improve its system.
  • Refrain from disclosing vulnerability details to the public before the expiry of the mutually agreed-upon timeframe.

How to Submit a Vulnerability Report

To submit a vulnerability report to Darktrace Holdings Ltd’s Security Team, please make an initial contact by email: vulnerability-disclosure@darktrace.com. We can use standard S/MIME or other secure methods later when gathering the full details.

Preference, Prioritization, and Acceptance Criteria

We will use the following criteria to prioritize and triage submissions.

What we would like to see from you:

  • Well-written reports in English will have a higher chance of resolution.
  • Reports that include proof-of-concept code equip us to better triage.
  • Reports that include only crash dumps or other automated tool output may receive lower priority.
  • Reports that include products not on the initial scope list may receive lower priority.
  • Please include how you found the bug, the impact, and any potential remediation.
  • Please include any plans or intentions for public disclosure.

What you can expect from us:

  • A timely response to your email (within 2 business days).
  • After triage, we will send an expected timeline, and commit to being as transparent as possible about the remediation timeline as well as on issues or challenges that may extend it.
  • An open dialog to discuss issues.
  • Notification when the vulnerability analysis has completed each stage of our review.
  • Credit after the vulnerability has been validated and fixed.

If we are unable to resolve communication issues or other problems, Darktrace Holdings Ltd may bring in a neutral third party (such as NCSC) to assist in determining how best to handle the vulnerability.

Versioning

This policy, Version 2.0, was created on 28 April, 2021. We update or review this policy annually. Any updates will be noted in the version notes below.

  • Original version created on 1 March, 2021. Darktrace Limited changed to Darktrace Holdings Ltd.

‍

Download
Darktrace Antigena Product Overview
Download
Darktrace Appliance Specifications
Download
Darktrace Industrial Appliances
Download
Antigena Email Data Storage and Security Schedule
Download
Darktrace Virtual Sensors and Agents
Download
Sending Darktrace Alerts to Splunk
Download
Darktrace/Cloud AWS Module
Download
Darktrace/Cloud Azure Module
Download
Darktrace/Apps Box Module
Download
Darktrace/Apps Dropbox Module
Download
Darktrace/Zero Trust Egnyte Module
Download
Darktrace/Apps Google Workspace Module
Download
Darktrace/Zero Trust JumpCloud Module
Download
Darktrace/Apps Microsoft 365 Module
Download
Darktrace/Apps Salesforce Module
Download
Data Processing Addendum
Download
Master Services Agreement
Download
Customer Model Clauses

Products

  • Darktrace PREVENT
  • Darktrace DETECT
  • Darktrace RESPOND
  • Darktrace HEAL

Core Coverage

  • Cloud
  • Apps
  • Email
  • EndpointZero TrustNetworkOT

AI Research Centre

Company

  • Company Overview
  • Blog
  • Newsroom
  • Investors
  • Careers

Partners

  • Partners Overview
  • Technology Partners
  • Integrations

Legal

  • Privacy Policy
  • Cookie Policy
  • Modern Slavery Act Statement
  • Public Tax Strategy
  • Vulnerability Disclosure Policy
Copyright © 2022 Darktrace Holdings Limited. All rights reserved. Background design inspired by Rik Oostenbroek.
Sitemap